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Ch. 14 of the Comprehensive Checklist for Growing Your Business: Preparing the Army

Putting your business in the forefront of your network will give you the exposure your business needs to reach its potential. If you’re a mobile business ready to scale, Handlr will do that and more. However, some questions must be answered before you make the jump. Are you mentally ready for growth? Do you have enough team members to support all of these new customers? Here are some great starting points if you’re looking to bulk up the size of your company.

Hiring a Bigger Team

  • Ask for referrals. Sometimes, the best workers come from a friend of a friend that knows the person on a closer level. These referrals can vouch for a person’s character and give you more insight to what he/she is like versus sifting through a stack of applications.

  • Use your resources. If your referrals don’t seem promising, it’s okay to turn to Craigslist, Indeed, LinkedIn or ZipRecruiter to find new team members. Some best practices include asking specific questions relevant to the job responsibilities and requiring a cover letter to discover the perfect candidates.

  • Dig deeper. Once you weed out a majority of the candidates, ask for more detailed information in an email and then seal it in by scheduling a phone interview. Once they have passed the phone interview, meet in-person. Just remember, it’s good to have options so don’t be in a rush to hire the first good candidate you come across. Go through all the possible candidates, take your time in getting to know them and invest in a highly skilled team member who’s willing to stay long-term.

  • The nitty gritty. Run a background check on your new hire. It’s a necessity now these days with the job market. Too many candidates make false claims of themselves that could backfire against your business. Depending on your business type, if the team member is required to drive a car for their duties, it’s wise to get a driving record check to make sure that you are hiring someone with a clean record. We like using Checkr to perform all of these tasks.

Now, what?

Paperwork first! If they are an employee, make sure that they read and agree to your Employee Handbook and don’t forget to give them their W-4 form. If they are an independent contractor, be sure to give them their Independent Contractor Agreement and a W-9 Form to fill out.

Update your bookkeeper about your new hires and add them to payroll. You can also use platforms like Zenefits to keep hiring streamlined and easy.

The most important thing you can do to make your new team member feel welcome is to have them build authentic, personal relationships with other members of your team.

— Matt Stjernholm, ReWork Blog

When hiring a new person to join your team, invest a great amount of time to fully train them. Ride along with them for at least one week and then have them ride along with a few of your other team members. This ensures that they get a fully immersive training experience. Setting up a buddy system is setting up them up for success. New hires need resources to turn to when they don’t know what to do or if they have questions.

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