Handlr Privacy Policy

Your privacy matters to HANDLR, Inc. (the “Company”, “we”, or “us”). This Privacy Policy
explains how we collect, use, share and protect information about you. We also provide
information regarding how you can access and update your information and make certain choices
about how your information is used.
The Privacy Policy covers both our “online” (e.g., web and mobile services, including any web
sites operated by us such as www.myhandlr.com, mobile applications, however accessed and/or
used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g.,
collection of data through mailings, telephone, or in person) activities owned, operated,
provided, or made available by the Company. Our “online” and “offline” activities are
collectively referenced as the “Services.”
This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own
or control; (ii) are available through the Services; or (iii) interact with the Services and post or
incorporate this Privacy Policy.
Please review the following carefully so that you understand our privacy practices. BY USING
TO THE TERMS OF THIS PRIVACY POLICY. If you do not agree to this Privacy Policy, do
not use any of our Services or give us any of your information.
In addition, please review our Terms and Conditions, which apply to your use of our websites
and mobile applications. This Privacy Policy is incorporated by reference into the applicable
Terms and Conditions. If you have questions about this Privacy Policy, please contact us at
[email protected]


1. What Information Do We Collect?
(a) Information You Provide To Us—Personal Information.
(b) Information We Collect As You Access And Use Our Services
(c) Information Third Parties Provide About You
(d) Information You Provide About A Third Party
(e) Information Collected by Mobile Applications
(f) Information Collected from Service Providers
2. How Do We Use The Information Collected?
3. How and When Do We Disclose Information to Third Parties?
(a) When You Agree To Receive Information From Third Parties
(b) Third Parties Providing Services on Our Behalf
(c) Co-branded Services
(d) Information You Provide About A Third Party

(e) Administrative and Legal Reasons
(f) Business Transfer.
4. What is Online Behavioral Advertising?
5. What About Information I Disclose Publicly?
(a) User Generated Content and Public Information
(b) Name and Likeness
6. Does Third Party Content And Links To Third Party Services Appear on the Services?
7. What About Social Media Features and Widgets?
8. How Do I Change My Information and What If I Cancel My Account?
9. What Should Parents Know About Children?
10. What About Security?
11. What About Changes To The Privacy Policy?
12. Your California Privacy Rights
13. What About Consent To Transfer Information To The United States?

1. What Information Do We Collect?
(a) Information You Provide To Us—Personal Information.
We may ask you to provide us with certain categories of information such as personal
information, which is information that could reasonably be used to identify you personally, such
as your name, e-mail address, and mobile number (“Personal Information”). We may collect this
information through various forms and in various places through the Services, including account
registration forms, contact us forms, or when you otherwise interact with us.
When you sign up to use the Services, you create a user profile. The current required
data fields are: Email, Password, Name, Mobile Phone Number, Zip Code, Credit Card Number,
expiration date & security code, and or information regarding your PayPal, Google Wallet or
other digital payment accounts. If you choose to upload a photo when registering for our
Services, the photo may be viewable by us and by the service providers who are performing your
tasks so that they are able to verify your identity. You may remove or update the photo at any
time by logging into your account.
(b) Information We Collect As You Access And Use Our Services.
In addition to any Personal Information or other information that you choose to
submit to us, we and our third-party service providers may use a variety of technologies that
automatically (or passively) collect certain information whenever you visit or interact with the
Services (“Usage Information”). This Usage Information may include the type of browser that
you are using, the URL that referred you to our Services, all of the areas within our Services that

you visit, and the time of day, among other information. We may use Usage Information for a
variety of purposes, including to enhance or otherwise improve the Services.
We collect your IP address or other unique identifier (“Device Identifier”) for your
computer, mobile or other device used to access the Services (a “Device”). A Device Identifier
is a number that is automatically assigned to your Device used to access the Services, and our
computers identify your Device by its Device Identifier.
Usage Information may be non-identifying or may be associated with you. Whenever we
associate Usage Information or a Device Identifier with your Personal Information, we will treat
it as Personal Information.
A few of the methods that may be used to collect Usage Information include, without
limitation, the following (and subsequent technology and methods hereafter developed):
• Cookies. A cookie is a data file placed on a Device when it is used to access the
Services. A Flash cookie is a data file placed on a Device via the Adobe Flash plug-in
that may be built-in to or downloaded by you to your Device. Cookies and Flash Cookies
may be used for many purposes, including, without limitation, remembering you and
your preferences and tracking your visits to our web pages. Cookies work by assigning a
number to the user that has no meaning outside of the assigning website. If you do not
want information to be collected through the use of cookies, your browser may allow you
to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a
preference within your web browser or on your Device. If you choose to disable cookies
or Flash cookies on your Device, some features of the Services may not function properly
or may not be able to customize the delivery of information to you. You should be aware
that the Company cannot control the use of cookies (or the resulting information) by
third-parties, and use of third party cookies is not covered by our Privacy Policy.
• Web Beacons. Small graphic images or other web programming code called web
beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web and
mobile pages and messages. The web beacons are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online movements of Web users.
In contrast to cookies, which are stored in a user’s computer hard drive, web beacons are
embedded invisibly on Web pages and are about the size of the period at the end of this
sentence. Web beacons or similar technologies help us better manage content on our
Services by informing us what content is effective, count users of the Services, monitor
how users navigate the Services, count how many e-mails that we send were actually
opened or to count how many particular articles or links were actually viewed. We do
not tie the information gathered by web beacons to our customers’ personal information.
• Embedded Scripts. An embedded script is programming code that is designed to collect
information about your interactions with the Services, such as the links you click on. The
code is temporarily downloaded onto your Device from our web server or a third party
service provider, is active only while you are connected to the Services, and is
deactivated or deleted thereafter.
In addition, Usage Information includes tracking information collected as you navigate
through our Services, including, but not limited to geographic areas. We collect this information

for various purposes – including to provide status updates to you while a task is being performed
via our Services, to provide you with customer support, to send you promotions and offers, to
enhance our Services, and for our internal business purposes.
We may also have features that allow you to share this geographic information with other
people (such as your family, friends or colleagues) if you choose. By using those features, you
agree to the sharing of your geographic information with the other individuals.
(c) Information Third Parties Provide About You.
We may, from time to time, supplement the information we collect about you through our
web site or Mobile Application with outside records from third parties in order to enhance our
ability to serve you, to tailor our content to you and to offer you opportunities to purchase
products or services that we believe may be of interest to you. We may combine the information
we receive from those sources with information we collect through the Services. In those cases,
we will apply this Privacy Policy to any Personal Information received, unless we have disclosed
(d) Information You Provide About A Third Party.
If you choose to use our referral service to tell a friend about our Services or a job
position, we will ask you for your friend’s name and email address. We will automatically send
your friend a one-time email inviting him or her to visit the Services. We store this information
for the sole purpose of sending this one-time email and tracking the success of our referral
program, and do not use this information for any other marketing purpose unless we obtain
consent from that person or we explicitly say otherwise. Please be aware that when you use any
send-to-a-friend functionality through our Services, your e-mail address may be included in the
communication sent to your friend. We will not use this information for any marketing purpose
unless we obtain consent from that person or we explicitly say otherwise. Your friend may
contact us through [email protected] [or] myhandlr.com/support to request that we
remove this information from our database.
(e) Information Collected by Mobile Applications
Our Services are primarily provided through an application on your mobile, tablet
computer or similar device (“Mobile Application”). You agree that we may collect and use
technical data and related information, including but not limited to, technical information about
your device, system and application software, and peripherals, that is gathered periodically to
facilitate the provision of software updates, product support and other services to you (if any)
related to such Mobile Applications.
When you use any of our Mobile Applications, the Mobile Application may
automatically collect and store some or all of the following information from your mobile device
(“Mobile Device Information”), including without limitation:
• Your preferred language and country site (if applicable);
• Your phone number or other unique device identifier assigned to your mobile device –
such as the International Mobile Equipment Identity or the Mobile Equipment ID

• The IP address of your mobile device;
• The manufacturer and model of your mobile device;
• Your mobile operating system;
• The type of mobile Internet browsers you are using;
• Your geolocation; and
• Information about how you interact with the Mobile Application and any of our web sites
to which the Mobile Application links, such as how many times you use a specific part of
the mobile application over a given time period, the amount of time you spend using the
Mobile Application, how often you use the Mobile Application, actions you take in the
Mobile Application and how you engage with the Mobile Application Information to
allow us to personalize the services and content available through the Mobile Application
We may use information automatically collected by the Mobile Application (including
the Mobile Device Information) in the following ways:
• To operate and improve our Mobile Applications, other Services, our company’s services,
and tools;
• To create aggregated and anonymized information to determine which Mobile
Application features are most popular and useful to users, and for other statistical
• To prevent, discover and investigate violations of this Privacy Policy or any applicable
terms of service or terms of use for the Mobile Application, and to investigate fraud,
chargeback or other matters; and
• To customize the content or services on the Mobile Application for you, or the
communications sent to you through the Mobile Application.
With respect to geo-location data we track through your Mobile Device, we use that
geo-location information for various purposes – including for you to be able to view the service
providers in your area that are close to your location, for you to set your service location, so the
service providers are able to find the location from which you wish services to be completed, to
send you promotions and offers, and to allow you (if you choose through any features we may
provide) to share this information with other people.
Except as otherwise permitted in this Privacy Policy, we will not share Mobile Device
Information with third parties for any purpose and will only use this information for the sole
purpose of providing you with the ability to request personal services via Handlr’s Mobile
You may at any time no longer allow our Mobile Application to use your location by
turning this feature off at the Mobile Device level.
We also provide some of your Personal Information (such as your first name and your
photo, if you have chosen to upload your photo to your profile) to the service provider who
accepts your request for personal services so that the service provider may contact and find you,
and to those users with whom you have agreed to split the fare for a particular service. The

companies for which service providers work are also able to access your Personal Information,
including your geo-location data.
We may associate your unique mobile Device Identifier or Mobile Application usage
information with any Personal Information you provide, but we will treat the combined
information as Personal Information. Personal Information may also be collected and shared
with third-parties if there is content from the Mobile Application that you specifically and
knowingly upload to, share with or transmit to an email recipient, online community, website, or
to the public, e.g., uploaded photos, posted reviews or comments, or information about you or
your service that you choose to share with others through features which may be provided on our
Services. This uploaded, shared or transmitted content will also be subject to the privacy policy
of the email, online community website, social media or other platform to which you upload,
share or transmit the content.
(f) Information Collected from Service Providers
If you wish to register your business on our web site(s), we will collect Personal
Information such as your name, email address, phone number and may collect additional
personal information. We use the information collected within this area of the web site(s) to
determine your business’ qualifications, to verify your identity, and may contact you to set up an
2. How Do We Use The Information Collected?
Our primary goal in collecting your Personal information or Usage Information is to
provide you with an enhanced experience when using the Services. Based upon the Personal
Information you provide us when registering for an account, we will send you a welcoming
email to verify your username and password. We will also communicate with you in response to
your inquiries, to provide the services you request, and to manage your account. We will
communicate with you by email, telephone, or SMS or text message, in accordance with your
We use your information to closely monitor which features of the Services are used most,
to allow you to view previously scheduled services, store your credit card information on a
secure page, view any promotions we may currently be running, rate services, and to determine
which features we need to focus on improving, including usage patterns and geographic locations
to determine where we should offer or focus services, features and/or resources.
We use the information collected from our Mobile Application so that we are able to
serve you the correct app version depending on your device type, for troubleshooting and in
some cases, marketing purposes.
The credit card information you provide in your personal profile at sign-up is not stored
by us, but is stored and used by our third party credit card processors in order for them to process
payment that you owe third parties for personal services received by you.
We use your Internet Protocol (IP) address to help diagnose problems with our computer
server, and to administer our web site(s). Your IP address is used to help identify you, but
contains no personal information about you.

We will send you strictly service-related announcements on rare occasions when it is
necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we
might send you an email. Generally, you may not opt-out of these communications, which are
not promotional in nature. If you do not wish to receive them, you have the option to deactivate
your account.
In addition, we may use your Personal Information or Usage Information that we collect
about you: (1) to provide you with information or services or process transactions that you have
requested or agreed to receive including to send you electronic newsletters, or to provide you
with special offers or promotional materials on behalf of us or third parties; (2) to process your
registration with the Services, including verifying your information is active and valid; (3) to
improve the Services or our services, to customize your experience with the Services, or to serve
you specific content that is most relevant to you; (4) to enable you to participate in a variety of
the Services’ features such as online or mobile entry sweepstakes, contests or other promotions;
(5) to contact you with regard to your use of the Services and, in our discretion, changes to the
Services and/or the Services’ policies; (6) for internal business purposes; (7) for inclusion in our
data analytics; and (8) for purposes disclosed at the time you provide your information or as
otherwise set forth in this Privacy Policy.
3. How and When Do We Disclose Information to Third Parties?
We may share non-personally identifiable information, such as aggregated user statistics
and log data, with third parties for industry analysis, demographic profiling, to deliver targeted
advertising about other products or services, or for other business purposes.
We do not sell, share, rent or trade the information we have collected about you,
including Personal Information, other than as disclosed within this Privacy Policy or at the time
you provide your information.
We do not share your Personal Information with third parties for those third parties’ direct
marketing purposes unless you consent to such sharing at the time you provide your Personal
(a) When You Agree To Receive Information From Third Parties.
You may be presented with an opportunity to receive information and/or marketing offers
directly from third parties. If you do agree to have your Personal Information shared, your
Personal Information will be disclosed to such third parties and all information you disclose will
be subject to the privacy policy and practices of such third parties. We are not responsible for
the privacy policies and practices of such third parties and, therefore, you should review the
privacy policies and practices of such third parties prior to agreeing to receive such information
from them. If you later decide that you no longer want to receive communication from a third
party, you will need to contact that third party directly.
(b) Third Parties Providing Services on Our Behalf.

We use third party companies and individuals to facilitate our Services, provide or
perform certain aspects of the Services on our behalf – such as service providers and companies
they work for to provide the Services, and other third-parties to host the Services, design and/or
operate the Services’ features, track the Services’ analytics, process payments, engage in
anti-fraud and security measures, provide customer support, provide geo-location information to
our service providers, enable us to send you special offers, perform technical services (e.g.,
without limitation, maintenance services, database management, web analytics and improvement
of the Services‘ features), or perform other administrative services. We may provide these
vendors with access to user information, including Personal Information, this information
sharing is limited to only the information needed by the vendor to carry out the services they are
performing for you or for us. Some of these vendors are obligated not to disclose or use Personal
Information for any other purpose. Service providers and the companies they work for to
provide the Services may be permitted to retain your personal information to provide the
Services to you and to offer you additional services or products. We do not exercise control over
the information security practices or information privacy practices of service providers and this
privacy policy does not cover service providers’ uses of data.
While we may use third party analytics service providers to evaluate and provide us with
information about the use of the Services and viewing of our content, we do not share Personal
Information with these analytics service providers, but they may set and access their own
cookies, web beacons and embedded scripts on your Device and they may otherwise collect or
have access to information about you, including non-personally identifiable information. We use
a third party hosting provider who hosts our support section of our website. Information
collected within this section of our web site is governed by our Privacy Policy.
(c) Co-branded Services.
Certain aspects of the Services may be provided to you in association with third parties
(“Co-Branded Services”) such as sponsors and charities, and may require you to disclose
Personal Information to them. Such Co-Branded Services will identify the third party. If you
elect to register for products and/or services through the Co-Branded Services, you may be
providing your information to both us and the third party. Further, if you sign-in to a
Co-Branded Service with a username and password obtained through our Services, your Personal
Information may be disclosed to the identified third parties for that Co-Branded Service and will
be subject to their posted privacy policies.
(d) Sweepstakes, Contests and Promotions.
We may offer sweepstakes, contests, and other promotions (a “Promotion”) through the
Services that may require registration. By participating in a Promotion, you are agreeing to
official rules that govern that Promotion, which may contain specific requirements of you,
including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in
advertising or marketing associated with the Promotion. If you choose to enter a Promotion,
Personal Information may be disclosed to third parties or the public in connection with the
administration of such Promotion, including, in connection with winner selection, prize

fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a
winners list.
(e) Administrative and Legal Reasons.
We cooperate with government and law enforcement officials and private parties to
enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your
information (including Personal Information), including disclosure to third parties such as
government or law enforcement officials or private parties as we reasonably determine is
necessary and appropriate:
(i) to satisfy any applicable law, regulation, subpoenas, governmental
requests or legal process;
(ii) to protect and/or defend the Terms and Conditions Terms and Conditions
for online and mobile Services or other policies applicable to any online
and mobile Services, including investigation of potential violations
(iii) to protect the safety, rights, property or security of the Company, our
Services or any third party;
(iv) to protect the safety of the public for any reason;
(v) to detect, prevent or otherwise address fraud, security or technical issues;
and /or
(vi) to prevent or stop activity we may consider to be, or to pose a risk of
being, an illegal, unethical, or legally actionable activity.
Further, we may use IP address or other Device Identifiers, to identify users, and may do
so in cooperation with third parties such as copyright owners, internet service providers, wireless
service providers and/or law enforcement agencies, including disclosing such information to
third parties, all in our discretion. Such disclosures may be carried out without notice to you.
(f) Business Transfer.
We may share your information, including your Personal Information and Usage
Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the
right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or
operator of the Services or applicable database; or (ii) in connection with a corporate merger,
consolidation, restructuring, the sale of substantially all of our membership interests and/or assets
or other corporate change, including, during the course of any due diligence process.
4. What is Online Behavioral Advertising?

Targeted advertising (also known as Behavioral Advertising) uses information collected
on an individual’s web or mobile browsing behavior such as the pages they have visited or the
searches they have made. This information is then used to select which advertisements should be
displayed to a particular individual on websites other than our web site(s). For example, if you
have shown a preference for nursing while visiting our web site(s), you may be served an
advertisement for nursing-related programs when you visit a site other than our web site(s). The
information used for targeted advertising either comes from us or through third party website

5. What About Information I Disclose Publicly?
(a) User Generated Content and Public Information.
The Services may offer publicly accessible blogs or community forums or other ways to
permit you to submit ideas, photographs, user profiles, writings, music, video, audio recordings,
computer graphics, pictures, data, questions, comments, suggestions or other content, including
Personal Information (collectively, “User Content”). We or others may reproduce, publish,
distribute or otherwise use User Content online or offline in any media or format (currently
existing or hereafter developed). Others may have access to this User Content and may have the
ability to share it with third parties across the Internet. You should be aware that any User
Content you provide in these areas may be read, collected, and use by others who access them.
Please think carefully before deciding what information you share, including Personal
Information, in connection with your User Content. Please note that Company does not control
who will have access to the information that you choose to make public, and cannot ensure that
parties who have access to such publicly available information will respect your privacy or keep
it secure.
This Privacy Policy does not apply to any information that you disclose publicly, share
with others or otherwise upload, whether through the Services or otherwise. We are not
responsible for the accuracy, use or misuse of any content or information that you disclose or
receive through the Services. To request removal of your User Content from our blog or
community forum or similar features, contact us through [email protected] [or]
myhandlr.com/support. In some cases, we may not be able to remove your User content, in
which case we will let you know if we are unable to do so and why.
(b) Name and Likeness.
We may also publish your name, voice, likeness and other Personal Information that is
part of your User Content, and we may use the content, or any portion of the content, for
advertising, marketing, publicity and promotional activities. For full terms and conditions
regarding User Content you submit to the Services, please review our Terms and Conditions.

6. Do Third Party Content And Links To Third Party Services Appear on the Services?
The Services may contain content that is supplied by a third party, and those third parties
may collect web site usage information and your Device Identifier when web pages from any
online or mobile Services are served to your browser. In addition, when you are using the
Services, you may be directed to other sites or applications that are operated and controlled by
third parties that we do not control. We are not responsible for the privacy practices employed
by any of these third parties. For example, if you click on a banner advertisement, the click may
take you away from one of our websites onto a different web site. These other web sites may
send their own cookies to you, independently collect data or solicit Personal Information and
may or may not have their own published privacy policies. We encourage you to note when you
leave our Services and to read the privacy statements of all third party web sites or applications
before submitting any Personal Information to third parties.
7. What About Social Media Features and Widgets?
Our online and mobile Services may include social media features, such as the Facebook
Like button, and widgets such as a “Share This” button, or interactive mini-programs that run on
our online and mobile Services. Social media features and widgets are either hosted by a third
party or hosted directly on our online Services. Your interactions with these features and
widgets are governed by the privacy policy of the company providing them; these features are
not governed by this Privacy Policy.
8. How Do I Change My Information and What If I Cancel My Account?
You are responsible for maintaining the accuracy of the information you submit to us,
such as your contact information provided as part of account registration. If your Personal
Information changes, or if you no longer desire our Services, you may correct, delete
inaccuracies, or amend information by making the change on our member information page or
by contacting us through [email protected] [or] myhandlr.com/support. We will make
good faith efforts to make requested changes in our then active databases as soon as reasonably
You may also cancel or modify your communications that you have elected to receive
from the Services by following the instructions contained within an e-mail or by logging into
your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your information to
provide you services, contact us through [email protected] [or] myhandlr.com/support.
We will retain your Personal Information and Usage Information (including geo-location) for as
long as your account with the Services is active and as needed to provide you services. Even
after your account is terminated, we will retain your Personal Information and Usage Information
(including geo-location, trip history, credit card information and transaction history) as needed to
comply with our legal and regulatory obligations, resolve disputes, conclude any activities
related to cancellation of an account (such as addressing chargebacks from your credit card
companies), investigate or prevent fraud and other inappropriate activity, to enforce our

agreements, and for other business reason. After a period of time, your data may be anonymized
and aggregated, and then may be held by us as long as necessary for us to provide our Services
9. What Should Parents Know About Children?
The Company cares about the safety of children. Because our Services are not directed
toward minors, no one under 18 (and certainly no children under 13) is allowed to register with
or use the Services. We do not knowingly collect personal information from anyone under the
age of 18. If we discover that we have collected personal information from a person under 18,
we will delete that information immediately. If you are a parent or guardian of a minor under the
age of eighteen (18) and believe he or she has disclosed Personal Information to us, please
contact us at [email protected]
10. What About Security?
The Personal Information and Usage Information we collect is stored within our databases, and
we use reasonable and appropriate security practices for protecting your information. However,
no security system is impenetrable. We cannot guarantee the security of our databases, nor can
we guarantee that information you supply won’t be intercepted while being transmitted to us over
the Internet or wireless communication, and any information you transmit to the Company you
do at your own risk. We recommend that you not disclose your password to anyone.
11. What About Changes To The Privacy Policy?
From time to time, we may update this Privacy Policy to reflect changes to our
information practices. Any changes will be effective immediately upon the posting of the
revised Privacy Policy. If we make any material changes, we will notify you by means of a
notice on the Services prior to the change becoming effective. We encourage you to periodically
review this page for the latest information on our privacy practices.